Data Privacy

1) Introduction and contact details of the data controller

1.1 We are pleased that you are visiting our website and thank you for your interest. Below, we inform you about the handling of your personal data when using our website. Personal data here refers to all data with which you can be personally identified.


1.2 The responsible party for data processing on this website, in the sense of the General Data Protection Regulation (GDPR), is David Schepkowski, c/o IP-Management #19861, Ludwig-Erhard-Straße 18, 20459 Hamburg, Germany, Tel.: +4915110780781, E-Mail: info@livelearngame.com. The responsible party for processing personal data is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data.

2) Data collection when visiting our website

2.1 When you use our website for informational purposes only, i.e., if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called "server log files"). When you visit our website, we collect the following data, which is technically necessary for us to display the website to you:

  • Website visited
  • Date and time at the moment of access
  • Amount of data sent in bytes
  • Source/reference from which you came to the page
  • Browser used
  • Operating system used
  • IP address used (possibly in anonymized form)

The processing is carried out according to Art. 6 Para. 1 lit. f GDPR based on our legitimate interest in improving the stability and functionality of our website. The data is not passed on or used in any other way. However, we reserve the right to check the server log files retrospectively if specific indications point to illegal use.

 


2.2 For security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the data controller), this site uses SSL or TLS encryption. You can recognize an encrypted connection by the string "https://" and the lock symbol in your browser line.


 

3) Cookies

 

To make visiting our website attractive and to enable the use of certain functions, we use cookies, small text files that are stored on your device. Some cookies are automatically deleted after closing the browser (so-called "session cookies"), while others remain on your device longer and allow us to save your site settings (so-called "persistent cookies"). In the latter case, you can find the storage duration in the overview of cookie settings of your web browser.
If individual cookies we use also process personal data, the processing is carried out according to Art. 6 Para. 1 lit. b GDPR for the execution of the contract, according to Art. 6 Para. 1 lit. a GDPR in the case of consent given, or according to Art. 6 Para. 1 lit. f GDPR to maintain our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the site visit.
You can set your browser to inform you about the setting of cookies and individually decide on their acceptance or exclude the acceptance of cookies for specific cases or in general.
Please note that the functionality of our website may be limited if you do not accept cookies.


4) Contacting

4.1 Calendly

 

For providing an online appointment booking function, we use the services of the following provider: Calendly, LLC, BB&T Tower, 271 17th St NW, Atlanta, GA 30363, USA
For the purpose of scheduling appointments, according to Art. 6 Para. 1 lit. b GDPR, first and last name as well as email address (and possibly the phone number if a phone appointment is desired) are collected and transmitted to the provider based on our legitimate interest in effective customer management and efficient appointment management according to Art. 6 Para. 1 lit. f GDPR and stored there for appointment organization.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection level based on an adequacy decision by the European Commission.


4.2 WhatsApp-Business

 

We offer visitors to our website the opportunity to contact us via the messaging service WhatsApp by WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, using the "Business version" of WhatsApp.
If you contact us via WhatsApp on the occasion of a specific business transaction (e.g., an order placed), we store and use the mobile phone number used by you on WhatsApp and - if provided - your first and last name according to Art. 6 Para. 1 lit. b GDPR to process and respond to your inquiry. Based on the same legal basis, we may ask you via WhatsApp to provide further data (order number, customer number, address or email address) to assign your request to a specific process.
If you use our WhatsApp contact for general inquiries (e.g., about services, availability, or our website), we store and use the mobile phone number you used on WhatsApp and - if provided - your first and last name according to Art. 6 Para. 1 lit. f GDPR based on our legitimate interest in providing the requested information efficiently and promptly.
Your data is always used only to respond to your inquiry via WhatsApp. There is no transfer to third parties.
Please note that WhatsApp Business gains access to the address book of the mobile device we use for this purpose and automatically transmits stored phone numbers to a server of the parent company Meta Platforms Inc. in the USA. For the operation of our WhatsApp Business account, we use a mobile device in whose address book only the WhatsApp contact details of those users who have also contacted us via WhatsApp are stored.
This ensures that every person whose WhatsApp contact details are stored in our address book has already consented to the transmission of his WhatsApp phone number from the address books of his chat contacts by accepting the WhatsApp terms of use on his device for the first time according to Art. 6 Para. 1 lit. a GDPR. The transmission of data from users who do not use WhatsApp and/or have not contacted us via WhatsApp is thus excluded.
For privacy information, please refer to the privacy policy of WhatsApp: https://www.whatsapp.com/legal/?eea=1#privacy-policy
In the context of the above-mentioned processing, data transfers to servers of Meta Platforms Inc. in the USA may occur.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection level based on an adequacy decision by the European Commission.

 


4.3 During the process of contacting us (e.g., via contact form or email), personal data is collected. The data collected in the case of a contact form can be seen from the respective contact form. This data is used exclusively for the purpose of responding to your inquiry or for contacting you and the related technical administration.
The legal basis for processing these data is our legitimate interest in responding to your inquiry according to Art. 6 Para. 1 lit. f GDPR. If your contact is aimed at concluding a contract, an additional legal basis for processing is Art. 6 Para. 1 lit. b GDPR. Your data is deleted after your inquiry has been processed. This is the case if it can be inferred from the circumstances that the relevant matter has been conclusively clarified and provided that there are no statutory retention obligations.

5) Data processing for donation handling

 

For the processing of donations you may send us, we usually process the following personal data: first and last name, address, email address.
Your data is stored along with information about the amount of donation, donation rhythm, and purpose of the donation and retained for ten years.
Depending on the selected payment method, the aforementioned data is also transmitted to the payment service provider selected by you for the donation and processed there exclusively to the extent necessary for the handling of your donation.
The above-mentioned processing is carried out on the basis of Art. 6 Para. 1 lit. b GDPR and serves exclusively to properly perform your donation payment and to record it for accounting purposes. The storage over a period of 10 years is based on Art. 6 Para. 1 lit. c GDPR in connection with § 147 AO, according to which we are subject to a corresponding retention obligation over the business transaction.


6) Use of customer data for direct advertising

6.1 Subscription to our email newsletter

If you subscribe to our email newsletter, we will regularly send you information about our offers. The only mandatory information for sending the newsletter is your email address. The provision of further data is voluntary and will be used to address you personally. We use the so-called double opt-in procedure for sending the newsletter. This means that we will only send you an email newsletter once you have explicitly confirmed that you agree to receive newsletters. We will send you a confirmation email asking you to confirm by clicking on a corresponding link that you want to receive the newsletter in the future.
By activating the confirmation link, you give us your consent for the use of your personal data according to Art. 6 Para. 1 lit. a GDPR. When you subscribe to the newsletter, we store your IP address entered by your Internet service provider (ISP) as well as the date and time of the subscription, to be able to trace any possible misuse of your email address at a later time. The data collected by us when you subscribe to the newsletter will be used exclusively for promotional purposes by means of the newsletter. You can cancel the newsletter at any time via the link provided in the newsletter or by sending the relevant message to the person responsible mentioned at the beginning. After you unsubscribe, your email address will be immediately deleted from our newsletter distribution list, provided that you have not expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement.


6.2 Sending the email newsletter to existing customers

 

If you have provided us with your email address when purchasing goods or services, we reserve the right to regularly send you offers for similar goods or services, like the ones already purchased, from our range by email. We do not need to obtain a separate consent from you for this according to § 7 Abs. 3 UWG. The data processing is carried out solely on the basis of our legitimate interest in personalized direct advertising according to Art. 6 Para. 1 lit. f GDPR. If you initially objected to the use of your email address for this purpose, we will not send you any mail.
You are entitled to object to the use of your email address for the aforementioned advertising purpose at any time with effect for the future by notifying the person responsible mentioned at the beginning. You only incur transmission costs according to the basic tariffs for this. Upon receipt of your objection, the use of your email address for advertising purposes will immediately cease.


7) Online Marketing

Twitch Affiliate&Partner Program

We participate in the affiliate and partner program of Twitch Interactive, Inc., 350 Bush Street, 2nd Floor, San Francisco, CA 94104, USA ("Twitch"). As part of its services, Twitch uses so-called tracking pixels as one-pixel image files on users' devices when a visitor subscribes to a paid channel subscription and/or uses the virtual Twitch credit "Bits" for interactions in the Twitch channel. This allows information such as visitor traffic on Twitch pages to be evaluated.
The information generated by the tracking pixels about monetarily relevant user actions on the respective Twitch channel is transmitted to a server of Twitch in the USA and stored there.
If the information also contains personal data, the processing described is based on our legitimate financial interest in processing commission payments with Twitch according to Art. 6 Para. 1 lit. f GDPR.
More information on data use by Twitch within the framework of the affiliate and partner program can be found at https://www.twitch.tv/p/de-de/legal/affiliate-agreement/


8) Web analytics services

8.1 Google Analytics 4

 

This website uses Google Analytics 4, a web analytics service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"), which enables an analysis of your use of our website.
By default, no cookies are used when visiting the website through Google Analytics 4, unless you explicitly consent to cookies. Instead, information about your usage behavior is collected and processed through so-called pings (small data packets sent to the host of an end device). The scope of this information also includes your IP address, which is shortened by Google to omit the last digits to exclude direct personal reference.
The information is transmitted to servers of Google and processed further there. Transmissions to Google LLC based in the USA are also possible.
Google uses the information collected on our behalf to evaluate your use of the website, to compile reports on website activities for us, and to provide other services related to website use and internet use. The IP address transmitted by your browser as part of Google Analytics and shortened will not be merged with other data from Google. The data collected in the context of the use of Google Analytics 4 is stored for a duration of two months and then deleted.
All the above-described processing, including data transmission through "pings" and the possible setting of Google Analytics cookies, occurs only if you have given us your explicit consent according to Art. 6 Para. 1 lit. a GDPR.
Without your consent, the use of Google Analytics 4 is omitted during your site visit. You can revoke your given consent at any time with effect for the future. To exercise your right of revocation, please deactivate this service using the "Cookie-Consent-Tool" provided on the website.
We have concluded a contract processing agreement with Google, which ensures the protection of the data of our site visitors and prohibits unauthorized disclosure to third parties.
Further legal information about Google Analytics 4 can be found at https://policies.google.com/privacy?hl=de&gl=de and at https://policies.google.com/technologies/partner-sites


Demographic features
Google Analytics 4 uses the special feature "demographic characteristics" and can generate statistics that provide information about the age, gender, and interests of site visitors. This is done by analyzing advertising and information from third-party providers. This can identify target groups for marketing activities. However, the collected data cannot be assigned to any specific person and is deleted after a storage duration of two months


Google Signals
As an extension to Google Analytics 4, Google Signals can be used on this website to create cross-device reports. If you have activated personalized ads and linked your devices with your Google account, Google may analyze your usage behavior across devices and create database models, including cross-device conversions, subject to your consent to the use of Google Analytics according to Art. 6 Para. 1 lit. a GDPR. We do not receive personal data from Google, only statistics. If you want to stop the cross-device analysis, you can deactivate the "Personalized advertising" function in the settings of your Google account. Follow the instructions on this page: https://support.google.com/ads/answer/2662922?hl=de More information about Google Signals can be found at the following link: https://support.google.com/analytics/answer/7532985?hl=de


UserIDs

As an extension to Google Analytics 4, the "UserIDs" function can be used on this website. If you have consented to the use of Google Analytics 4 according to Art. 6 Para. 1 lit. a GDPR, have set up an account on this website, and log in on various devices with this account, your activities, including conversions, can be analyzed across devices.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection level based on an adequacy decision by the European Commission


8.2 Google Tag Manager

 

This website uses "Google Tag Manager", a service of the following provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter: "Google").
The Google Tag Manager provides a technical basis for bundling various web applications, including tracking and analysis services, and calibrating, controlling, and linking them via a uniform user interface. The Google Tag Manager itself does not store information on user end devices or read it out. Nor does the service perform independent data analysis. However, the Google Tag Manager transmits your IP address to Google when you visit a page, where it may be stored. A transmission to servers of Google LLC. in the USA is also possible.
This processing is only carried out if you have given us your explicit consent according to Art. 6 Para. 1 lit. a GDPR. Without this consent, the use of Google Tag Manager is omitted during your site visit. You can revoke your given consent at any time with effect for the future. To exercise your right of revocation, please deactivate this service in the "Cookie-Consent-Tool" provided on the website.
We have concluded a contract processing agreement with the provider, which ensures the protection of the data of our site visitors and prohibits unauthorized disclosure to third parties.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection level based on an adequacy decision by the European Commission


9) Retargeting/ Remarketing and Conversion Tracking

TikTok Pixel

 

This website uses the conversion tracking technology of the following provider: TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland
If you have reached our website from an advertisement on the provider's domain, cookies and/or similar technologies (tracking pixels, web beacons, pings, or HTTP requests) can be used to track the success of the advertisement.
For this purpose, certain end device and browser information, including possibly your IP address, is read out via the tracking technology to capture and evaluate predefined user actions (e.g., completed transactions, leads, searches on the website, views of product pages) defined by us. This allows the creation of statistics about the usage behavior on our website after redirection from an advertisement, which serves to optimize our offer.
All above-described processing, especially the setting of cookies for reading out information on the used end device, is only carried out if you have given us your explicit consent according to Art. 6 Para. 1 lit. a GDPR. You can revoke your given consent at any time with effect for the future by deactivating this service in the "Cookie-Consent-Tool" provided on the website.

We have concluded a contract processing agreement with the provider, which ensures the protection of the data of our site visitors and prohibits unauthorized disclosure to third parties.


10) Site functionalities

10.1 Youtube

This website uses plugins to display and play videos from the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland
Data may also be transmitted to: Google LLC., USA
When you visit a page of our website that contains such a plugin, your browser establishes a direct connection to the provider's servers to load the plugin. Certain information, including your IP address, is transmitted to the provider during this process.
When the playback of embedded videos is started via the plugin, the provider also sets cookies to collect information about user behavior, create playback statistics, and prevent abusive behavior.
If you are logged into a user account with the provider during your site visit, your data is directly associated with your account when you click on a video. If you do not want the association with your account, you must log out before activating the playback button.
All aforementioned processing, especially the setting of cookies for reading out information on the used end device, occurs only if you have given us your explicit consent according to Art. 6 Para. 1 lit. a GDPR. You can revoke your given consent at any time with effect for the future by deactivating this service via the "Cookie-Consent-Tool" provided on the website.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection level based on an adequacy decision by the European Commission.


10.2 Google Meet

For conducting online meetings, video conferences, and/or webinars, we use this provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland
In this case, there may also be a transmission to the servers of Google LLC. in the USA.
The provider processes various data, depending on which data you provide before or during participation in an online meeting, video conference, or webinar. Your data is processed as a communication participant and stored on the provider's servers. This can include your registration data (name, email address, phone number (optional), and password) and session data (topic, participant IP address, device information, description (optional)).
In addition, image and sound contributions from participants as well as voice inputs in chats are processed.
The processing of personal data necessary for the fulfillment of a contract with you (this also applies to processing operations necessary for carrying out pre-contractual measures) is based on Art. 6 Para. 1 lit. b GDPR as the legal basis. If you have given us consent to process your data, the processing is based on Art. 6 Para. 1 lit. a GDPR. You can revoke a given consent at any time with effect for the future.
Otherwise, the legal basis for data processing during the conduct of online meetings, video conferences, or webinars is our legitimate interest according to Art. 6 Para. 1 lit. f GDPR in the effective conduct of the online meeting, webinar, or video conference.
We have concluded a contract processing agreement with the provider, which ensures the protection of the data of our site visitors and prohibits unauthorized disclosure to third parties.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection level based on an adequacy decision by the European Commission.


11) Tools and Miscellaneous

Cookie-Consent-Tool

This website uses a so-called "Cookie-Consent-Tool" to obtain effective user consents for consent-required cookies and cookie-based applications. The "Cookie-Consent-Tool" is displayed to users in the form of an interactive user interface when a page is accessed, on which consents for certain cookies and/or cookie-based applications can be granted by setting checkboxes. By using the tool, all consent-required cookies/services are only loaded if the respective user has granted corresponding consents by setting checkboxes. This ensures that such cookies are only set on the respective end device of the user if consent has been granted.
The tool sets technically necessary cookies to save your cookie preferences. Personal user data is generally not processed in this process.
If personal data (such as the IP address) is processed in individual cases for the purpose of storing, assigning, or logging cookie settings, this is done according to Art. 6 Para. 1 lit. f GDPR based on our legitimate interest in a legally compliant, user-specific, and user-friendly consent management for cookies and thus in a legally compliant design of our internet presence.
Another legal basis for processing is also Art. 6 Para. 1 lit. c GDPR. As responsible parties, we are subject to the legal obligation to make the use of technically non-essential cookies dependent on the respective user consent.
If necessary, we have concluded a contract processing agreement with the provider, which ensures the protection of the data of our site visitors and prohibits unauthorized disclosure to third parties.
Further information about the operator and the setting options of the Cookie-Consent-Tool can be found directly in the corresponding user interface on our website.


12) Rights of the data subject

12.1 The applicable data protection law grants you the following data subject rights (rights of access and intervention) against the data controller with regard to the processing of your personal data, with reference to the respective exercise requirements:

  • Right to access according to Art. 15 GDPR;
  • Right to rectification according to Art. 16 GDPR;
  • Right to erasure according to Art. 17 GDPR;
  • Right to restriction of processing according to Art. 18 GDPR;
  • Right to notification according to Art. 19 GDPR;
  • Right to data portability according to Art. 20 GDPR;
  • Right to revoke granted consents according to Art. 7 Para. 3 GDPR;
  • Right to complain according to Art. 77 GDPR.

12.2 RIGHT TO OBJECT

IF, IN THE COURSE OF A BALANCING OF INTERESTS, WE PROCESS YOUR PERSONAL DATA BASED ON OUR PREDOMINANT LEGITIMATE INTEREST, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THIS PROCESSING WITH EFFECT FOR THE FUTURE FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED. HOWEVER, WE RESERVE THE RIGHT TO FURTHER PROCESSING IF WE CAN DEMONSTRATE COMPELLING WORTHY OF PROTECTION REASONS FOR THE PROCESSING THAT OUTWEIGH YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES TO ASSERT, EXERCISE OR DEFEND LEGAL CLAIMS (OBJECTION ACCORDING TO ART. 21 PARA. 1 GDPR).
IF YOUR PERSONAL DATA IS PROCESSED BY US TO CONDUCT DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING; THIS ALSO APPLIES TO PROFILING, INSOFAR AS IT IS ASSOCIATED WITH SUCH DIRECT ADVERTISING. YOU CAN EXERCISE THE OBJECTION AS DESCRIBED ABOVE.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT ADVERTISING PURPOSES (OBJECTION ACCORDING TO ART. 21 PARA. 2 GDPR).


13) Duration of storage of personal data

The duration of storage of personal data is determined by the respective legal basis, the processing purpose and – if relevant – additionally by the respective statutory retention period (e.g., commercial and tax retention periods).
When processing personal data based on explicit consent according to Art. 6 Para. 1 lit. a GDPR, this data is stored until you revoke your consent.
If there are statutory retention periods for data that is processed in the context of legal transactions or obligations similar to legal transactions on the basis of Art. 6 Para. 1 lit. b GDPR, this data is routinely deleted after the retention periods expire, provided it is no longer necessary for the fulfillment or initiation of a contract and/or there is no longer a legitimate interest on our part in the further storage.
When processing personal data based on Art. 6 Para. 1 lit. f GDPR, this data is stored until you exercise your right of objection according to Art. 21 Para. 1 GDPR, unless we can demonstrate compelling worthy of protection reasons for the processing that outweigh your interests, rights, and freedoms, or the processing serves to assert, exercise, or defend legal claims.
When processing personal data for the purpose of direct advertising based on Art. 6 Para. 1 lit. f GDPR, this data is stored until you exercise your right of objection according to Art. 21 Para. 2 GDPR.
Unless otherwise stated in the other information in this statement about specific processing situations, stored personal data is otherwise deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.
Source: https://www.it-recht-kanzlei.de/

 

LiveLearnGame
David Schepkowski
c/o IP-Management #19861
Ludwig-Erhard-Straße 18
20459 Hamburg
Tel.: +491511/0780781
E-Mail: info@livelearngame.de

 

Withdrawal of your consent to data processing

Many data processing operations are only possible with your explicit consent. You can revoke consent you have already given at any time. To do this, a casual email notification to us is sufficient. The legality of the data processing carried out until the revocation remains unaffected by the revocation. Right to object to data collection in special cases and against direct advertising (Art. 21 GDPR)
IF DATA PROCESSING IS BASED ON ART. 6 ABS. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. YOU CAN DEDUCE THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED FROM THIS DATA PROTECTION DECLARATION. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING WORTHY OF PROTECTION REASONS FOR THE PROCESSING THAT OUTWEIGH YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING IS FOR THE ASSERTION, EXERCISE OR DEFENCE OF LEGAL CLAIMS (OBJECTION ACCORDING TO ART. 21 ABS. 1 GDPR).
IF YOUR PERSONAL DATA IS PROCESSED TO CONDUCT DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSES OF SUCH ADVERTISING; THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT ADVERTISING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR DIRECT ADVERTISING PURPOSES (OBJECTION ACCORDING TO ART. 21 ABS. 2 GDPR).

 

Right to complain to the competent supervisory authority

In the case of violations of the GDPR, the data subjects have a right to complain to a supervisory authority, particularly in the Member State of their habitual residence, their place of work or the place of the suspected violation. The right to complain is without prejudice to other administrative or judicial remedies.

 

Right to data portability

You have the right to have data that we process automatically based on your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will be done only to the extent technically feasible.

 

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses an SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.
When SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.

 

 

Information, deletion, and correction

Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipient and the purpose of the data processing and, if necessary, a right to correction or deletion of this data. For this as well as further questions on the subject of personal data, you can contact us at any time at the address given in the imprint.

 

Right to restriction of processing

You have the right to request the restriction of processing of your personal data. For this purpose, you can contact us at any time at the address given in the imprint. The right to restrict processing exists in the following cases:
If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the review, you have the right to request the restriction of processing of your personal data.
If the processing of your personal data happened/is happening unlawfully, you can request the restriction of data processing instead of deletion.
If we no longer need your personal data, but you need it to exercise, defend or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
If you have lodged an objection pursuant to Art. 21 Para. 1 GDPR, a balance must be struck between your interests and ours. As long as it has not been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.
If you have restricted the processing of your personal data, these data – apart from their storage – may only be processed with your consent or for the establishment, exercise or defense of legal claims or to protect the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.


Cookie

The Internet pages use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective, and safer. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called "session cookies". They are automatically deleted after your visit. Other cookies remain stored on your end device until you delete them. These cookies allow us to recognize your browser on your next visit. You can set your browser to inform you about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for specific cases or in general and activate the automatic deletion of cookies when closing the browser. When cookies are deactivated, the functionality of this website may be limited.
Cookies that are necessary to carry out the electronic communication process or to provide certain functions you desire (e.g., shopping cart function) are stored based on Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. If a corresponding consent has been requested (e.g., consent to store cookies), the processing is carried out exclusively based on Art. 6 Para. 1 lit. a GDPR; the consent can be revoked at any time.
If other cookies (e.g., cookies to analyze your surfing behavior) are stored, they are treated separately in this privacy policy.

 

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version
  • Used operating system
  • Referrer URL
  • Hostname of the accessing computer
  • Time of the server request
  • IP address

A merger of this data with other data sources is not carried out.
The collection of this data is based on Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website – for this purpose, the server log files must be recorded.

 

Contact form

 

If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.
The processing of this data is based on Art. 6 Para. 1 lit. b GDPR, if your request is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6 Para. 1 lit. f GDPR) or on your consent (Art. 6 Para. 1 lit. a GDPR) if this has been requested. The data entered by you in the contact form remains with us until you request us to delete it, revoke your consent to the storage, or the purpose for data storage lapses (e.g., after your request has been processed). Mandatory statutory provisions – in particular retention periods – remain unaffected.

 

 

Inquiry by email, telephone, or fax

 

If you contact us by email, telephone or fax, your request, including all resulting personal data (name, request), will be stored and processed by us for the purpose of processing your request. We do not pass on this data without your consent.
The processing of this data is based on Art. 6 Para. 1 lit. b GDPR, if your request is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on your consent (Art. 6 Para. 1 lit. a GDPR) and/or on our legitimate interests (Art. 6 Para. 1 lit. f GDPR), since we have a legitimate interest in the effective processing of the inquiries addressed to us.
The data sent by you to us via contact requests remain with us until you request us to delete it, revoke your consent to the storage, or the purpose for data storage lapses (e.g., after your request has been processed). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

 

 

Registration on this website

 

You can register on this website to use additional functions on the site. We use the data entered for this purpose only for the use of the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject the registration.
For important changes, such as the scope of the offer or technically necessary changes, we use the email address provided during registration to inform you in this way.
The processing of the data entered during registration is carried out for the purpose of implementing the user relationship established by registration and, if necessary, to initiate further contracts (Art. 6 Para. 1 lit. b GDPR).
The data collected during registration will be stored by us as long as you are registered on this website and will subsequently be deleted. Legal retention periods remain unaffected.

 

 

Processing of data (customer and contract data)

 

We collect, process, and use personal data only insofar as it is necessary for the establishment, content organization or change of the legal relationship (inventory data). This is done based on Art. 6 Para. 1 lit. b GDPR, which allows the processing of data to fulfill a contract or pre-contractual measures. Personal data about the use of this website (usage data) is collected, processed, and used only to the extent necessary to enable or bill the user for the use of the service.
The collected customer data will be deleted after completion of the order or termination of the business relationship. Legal retention periods remain unaffected.

 

 

Data transfer at the conclusion of a contract for services and digital content

 

We transmit personal data to third parties only if this is necessary in the context of contract processing, for example, to the bank entrusted with the payment processing.
A further transmission of the data does not take place or only if you have expressly consented to the transmission. A transfer of your data to third parties without express consent, such as for advertising purposes, does not occur.
The basis for data processing is Art. 6 Para. 1 lit. b GDPR, which allows the processing of data to fulfill a contract or pre-contractual measures.


14. Content from third parties on the website

Our website integrates content from other providers. This can be pure content elements (e.g., news, news updates), as well as widgets (functions, such as booking systems) or, for example, fonts and technical libraries. This includes Google Fonts. For technical reasons, this is done by loading this content by the browser from other servers. In this context, the IP currently used by your browser and the browser of the requesting system are transmitted. Please refer to the respective privacy policies of the third-party providers in this regard.

 

Google Translate

This site uses the translation service Google Translate via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
To use the functions of Google Translate, it is necessary to save your IP address. This information is usually transferred to a server by Google in the USA and stored there. The provider of this site has no influence on this data transfer.
The use of Google Translate is based on your consent according to Art. 6 Para. 1 lit. a GDPR.
More information on handling user data can be found in the privacy policy of Google: https://www.google.de/intl/de/policies/privacy/.

 

Disclaimer

In the event of differences between the German and English versions of this data privacy policy, the German version shall take precedence.